In the aftermath of a motor vehicle accident, insurance companies play a crucial role in the claims process. However, it’s essential to understand that insurance companies are businesses focused on minimizing costs and maximizing profits.
Many car accident plaintiffs may unwittingly jeopardize their case when dealing with insurance adjusters. Our friends from Bennerotte & Associates, P.A. want to remind you that insurance carriers are not on your side. Often, they attempt to undervalue or deny valid claims. However, insurance companies do play a large role in car accident claims, so it’s important to understand how to deal with an insurance adjuster after a wreck.
The Insurance Claims Process
The claims process typically begins with notifying the insurance company of the accident and filing a claim. The insurance company assigns an adjuster to investigate the claim, evaluate damages, and determine liability. The adjuster reviews the accident report, interviews witnesses, assesses property damage, and evaluates your medical records to determine the extent of injuries and losses.
The Role Of Insurance Adjusters
Insurance adjusters are responsible for assessing the validity of claims and negotiating settlements on behalf of the insurance company. While adjusters may appear sympathetic and helpful, it’s essential to remember that they work for the insurance company, not for you. Adjusters are trained to minimize payouts and may use various tactics to devalue or deny your claim, such as:
- Lowball Settlement Offers: Offering a settlement that is far below the actual value of your claim in hopes that you’ll accept it out of desperation or ignorance of your rights.
- Questioning Liability: Attempting to shift blame onto you or dispute liability in order to reduce the insurance company’s financial responsibility.
- Requesting Recorded Statements: Asking for recorded statements or written statements that can be used against you later in the claims process to dispute your version of events or undermine your credibility.
Tips For Navigating The Claims Process
Navigating the claims process can be daunting, but there are steps you can take to protect your interests and increase your chances of a successful outcome:
1. Seek Legal Representation
Consider hiring an experienced motor vehicle accident lawyer to represent your interests and advocate on your behalf. A skilled lawyer can handle communication with insurance companies, gather evidence to support your claim, and negotiate for fair compensation.
2. Document Everything
Keep thorough records of all communication with the insurance company, including emails, letters, and phone calls. Document any conversations you have with adjusters, including the date, time, and content of the discussion.
3. Do Not Admit Fault
Avoid admitting fault or making any statements that could be construed as an admission of liability. Stick to the facts when discussing the accident with insurance adjusters and avoid speculating about who was to blame.
4. Review Settlement Offers Carefully
Carefully review any settlement offers provided by the insurance company and consult with your attorney before accepting or signing anything. Ensure that the settlement adequately compensates you for your injuries, medical expenses, lost income, and other damages.
Remember, insurance companies are not on your side—they’re focused on their bottom line. Having a skilled legal advocate in your corner can level the playing field and help you achieve the best possible outcome in your claim.